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The Kaindl 3 x Guarantee
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Lightfastness
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Resistance to staining
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Guaranteed
Flooring |
Domestic
Use |
Commercial
Use |
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8 years |
- |
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10 years |
3 years |
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10 years |
3 years |
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10 years |
3 years |
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12 years |
3 years |
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Conditions of Guarantee
Our guarantee is valid for all the above
Kaindl Laminate floor coverings which have been laid in rooms where they
are exposed to the normal wear for their recommended End Use Category
according to EN 685, but not in the event of unusual chemical or
mechanical stress. The guarantee applies for the date of purchase onwards.
The guarantee is not transferable; its terms apply to the first buyer
only.
Floor Laying
Kaindl Laminate Flooring must be laid as
described in the Kaindl Floor-Laying Guide. You will find a copy of Kaindl
Floor-Laying Instructions in every third package; more detailed
floor-laying instructions are available on request from your local Kaindl
dealer or via the Internet under www.kaindl.com.
Treatment
Use of the flooring for other than the
intended purpose will automatically result in a lapsing of the guarantee
as will failure to observe the instructions for the correct cleaning and
care of the flooring. On premises used for commercial purposes, door mats
or other suitable shoe-cleaning facilities must be provided. Compliance
with the Cleaning and Care Instructions (copy enclosed in every third
package) is a precondition for claims under the guarantee. Depreciation
through normal wear is not covered by the guarantee.
Abrasion resistance
A claim under the guarantee for abrasion
defects will be justified if an area of at least one square centimetre of
the colour has completely rubbed off. However, rub-off defects restricted
to the edges of the panels are not covered by the guarantee.
Lightfastness
Lightfastness according to Blue wool
scale not worse than 6. Test method according to EN 20105. With the
exception of natural ageing.
Resistance to staining
In the event of contamination with the
following substances: acetone, hand-cream, natural fruit and vegetable
drinks, fats, coffee, cola-drinks, nail lacquer or similar products.
Claims
Any claim must be made in written form
and be accompanied by the Guarantee Card with all required details
completed and the original sales receipt. The claim must be lodged within
30 days of the defect in question having become apparent.
We reserve the right to inspect the
defect ourselves, or to have it inspected by our authorised agents, before
recognising any claim.
Compensation under Guarantee
All compensation under guarantee will be
strictly in proportion to the market value of the goods in question.
Determination of the market value is on the basis of the guarantee period,
e.g. the compensation payable in the case of Snap reduces by 1/10 of the
original value each year. If the claim under guarantee is recognised, the
customer will be provided with the necessary replacement panels free of
charge by the dealer from who made the original sale. The costs of laying
are to be borne by the customer; consequential losses and costs of any
nature whatever are not covered by the guarantee. In the event of Kaindl
Laminate Flooring not being available in the required colour, a selection
will be made from the product rangeavailable at that time.
The guarantee is subject to the laws of
Austria. The competent court in A-5020 Salzburg shall have the right of
exclusive jurisdiction.
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